As of February 2020, there are confirmed cases in many international locations, including the United States. Hays Travel has launched a 'Peace of mind guarantee' on package breaks Credit: North News and Pictures The deal has only been made with certain airlines and hotels, so customers have to look for trips labelled with the guarantee on their website . If you are unable to travel because of the Coronavirus you are entitled to a refund. A big thank you to Hays travel for… A big thank you to Hays travel for service and handling of our holiday cancellation. News Corp is a network of leading companies in the worlds of diversified media, news, education, and information services. In phone call to head office 2 weeks ago we were told that claim for refund was being dealt with and would be through very shortly. ... Telegraph Travel has contacted Hays Travel … - PeopleClaim - 8474515 BRITS who are unsure whether to go on holiday this summer are being offered the chance to cancel their trip up to six weeks before they go with one travel agent. Not Just Travel (Agency) Ltd, sells travel services on behalf of Hays Travel Limited and benefits from Hays Travel’s membership of ABTA with membership number K9413. Hays Travel has “stood its ground” to tour operators not issuing customer refunds – opting to pay out to clients and then seek reimbursement from suppliers, according to boss John Hays. The holiday was booked via Hays Travel and we paid Hays Travel however they are saying that they cannot refund us until Euro Disney have first refunded them! Registered Office: Recommended Provider, the company has now given us a firm commitment to put their customers first and provide cash refunds without quibble. Rather than the risks of booking online, our team can help you create the perfect holiday with complete Peace of Mind. Hays move to ask staff to take voluntary leave or reduce their hours has come as thousands of people cancel holiday plans due to fears of catching or spreading the virus. John explained that Hay's refund guarantee had been done in collaboration with a number of different airlines and offered a "no quibbles guarantee." Refund Credit Notes were introduced as a sort of IOU to help travel companies avoid a cash-flow crisis when they were forced to refund so many holidays at the same time. France BANS Brits travelling into country over Covid fears as Eurostar shut, Meet the real Santa and enjoy the ultimate festive experience at Lapland UK, How Christmas will look across Europe in lockdown with deserted markets, Brits told not to travel outside UK at Christmas under new rules, Couple give up life in UK to renovate French chateau with huge pool and pizza oven, ©News Group Newspapers Limited in England No. Accessibility Help. That said, as a Which? ", Her husband and co-owner John Hays added: “We're fairly sizeable and we negotiated with selected airlines, quite a lot of the big airlines, to work with us to offer this guarantee.". ... working hard to ensure our customers receive the best service and the quickest refunds in the travel industry. Hays Travel cannot refund us until Gold Medal issue a cancellation notice. The UK's Largest Independent Travel Agent. Unfortunately due to the current situation our flights to and from America were cancelled by Norwegian airlines,Louis let us know as soon as he knew this,offered us an … Jump to. The Sun website is regulated by the Independent Press Standards Organisation (IPSO), Our journalists strive for accuracy but on occasion we make mistakes. Complaint against Angels Bird Jungle, 1055 Broad St, Shrewsbury, New Jersey, 07702-4315, United States for Bad business practices, "I just feel ripped off." “If the tour operator isn’t willing or able, we’re giving it [refund to … Beautiful amethyst flask by Clevenger Bros. Glassworks of New Jersey that features a cluster of grapes on one side, an eagle on the other and decorative ribbing between the sides. We asked for a refund, instead. Will book with them again." With travel restriction, business closings, and interrupted production, the 2019 Novel Coronavirus (2019-nCoV) breakout already has reaching effects. 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